Frequently Asked Questions
Can I share a room?
All our bedrooms are single rooms for individual occupancy – there is no option for shared rooms.
Are ensuite rooms available?
Bathrooms are shared by floor – about two bathrooms per seven people.
Is there 24 hour access?
For safety and security reasons, we recommend students to arrive before 11:30pm on weekdays (Sundays to Thursdays) and before 2:00am at the weekend (Friday and Saturday). If you are staying overnight elsewhere, please let the management team know so that we are not concerned for your safety.
Do you have Wi-Fi?
Yes, there is a free Wi-Fi connection throughout the house. There are Access Points in each floor and the bandwidth in the rooms depends on how close you are to the AP. In average we have a bandwidth of between 52 Mbps to 69 to download and 8.75 Mbps to 15.90 to upload. The main library and study rooms have a very fast Wi-Fi.
Is there a limit to the number of devices I can connect to Wi-Fi or the data I can use?
We expect all residents to be considerable of others when using the Wi-Fi, specially when downloading large files. The management reserves the right to warn a resident if using excessive data prejudices others.
Does everyone have to attend all the activities?
All activities of a cultural, social, and spiritual nature are optional. We encourage you to take part, in order to build friendships and a community atmosphere.
Where can I keep my bike?
We have a secure bike shed. People leave their bikes there at their own risk.
Are there laundry facilities?
The fees include a weekly laundry service for bedlinen (fortnightly) and towels and personal items (weekly). There is also a laundry room with a coin operated washing machine, dryer, sink and drainer.
Do I need to bring my own towels and bedding?
The residence provides all towels and bedding. However, if you want to, you are welcome to bring and use your own – but we will not wash them.
Which meals are provided?
We provide breakfast and dinner from Monday to Friday, and brunch and dinner at the weekend.
Do you accommodate specialist diets?
We are happy to accommodate any diet required for medical or religious reasons. Please check with the management team if you have any other dietary requirements.
What happens if I have a class or activity at dinner time?
We offer a limited number of late dinners from Monday to Friday. The kitchen staff will plate your meal and leave it in the fridge for your return.
Can I opt out of meals?
Enjoying meals together contributes to Ashwell’s family atmosphere, and also saves residents valuable time and money, as well as contributing to their health and well-being. Therefore all residents are strongly advised to try to attend mealtimes.